Card payments

For payment we accept:

VISA, MASTERCARD, SWITCH, SOLO

Delivery information

Giclée Direct will deliver the goods ordered to the delivery address supplied by the customer at the point of purchase.

Orders will be despatched within 2 working days subject to availability unless otherwise stated on the associated product information.

Overseas delivery

Customers may be subject to import duties and taxes which are levied once the package reaches their country. Customers must pay any additional charges for customs clearance - Giclée Direct do not have any control over these charges and in these circumstances cannot give quotes in advance.

We advise the customer to contact their local customs office for further information on Customs policies.

Customs forms for International packages usually require the value and contents to be listed and labelled on the package.

Carriage costs

All Giclée Direct's prints are despatched flat packed, and posted by recorded delivery.

Customers must sign for their goods as proof of receipt. If goods fail to arrive or arrive damaged, the customer must inform Giclée Direct as soon as possible.

Carriage costs for prints: Applies to all orders up to 10 kgs:

FREE UK delivery on orders over £50.

UK - £6.95 recorded delivery / max 3 prints per package (flat packed).

Europe - £19.95/ max 3 prints per package (flat packed).

USA - £24.95/ max 3 prints per package (flat packed).

Over 10kgs: POA.

Carriage costs for mounted prints: Applies to all orders up to 10 kgs:

FREE UK delivery on orders over £50.

UK - £9.95 recorded delivery / per mounted print.

USA & Europe - £24.95 recorded delivery / per mounted print.

Over 10kgs: POA.

Carriage costs for original artworks and framed prints: POA

Postage and packaging for originals will be added to the cost of the artwork and must be paid in full by the customer before goods are despatched. The customer may pay for the artwork online but delivery costs will be charged separately once established. Giclée Direct will contact the client by phone to take payment for delivery costs.

All original artworks will be sent recorded delivery and be signed for on receipt.

If goods fail to arrive or arrive damaged, the customer must inform Giclée Direct immediately.